Terms of service
These terms describe in plain language what FermaTrack provides, what you can expect from the service and what we expect from you as a user.
What the service covers
FermaTrack is software for managing and tracking poultry farms: farms, buildings, flocks, headcount, mortality, weighings, water and feed consumption, prophylaxis, treatments, notes and economic operations.
The service is intended for professional use, to track flocks and compute the technical and economic indicators derived from that data.
Account and access
Each user has a personal account: credentials are confidential and must not be shared. Each member's access rights depend on the role assigned to them within their organization.
One organization's data is not visible to another organization. You remain responsible for the accuracy of the information you enter and for the people you grant access to.
Plans and subscription
FermaTrack offers a free plan giving access to essential features with no commitment. Paid plans are subscribed through a request, then activated after our team verifies the payment.
No paid access is granted before actual confirmation of funds. Any question about a subscription in progress is handled from the contact page.
Your data
Your farm's data belongs to you: we host it only to run the service for you, and we do not sell or rent it.
Your organization's administrators can create, correct or delete records from within the app. What data is kept and what your rights are is described in the privacy policy.
AI-assisted diagnosis
The AI-assisted diagnosis module is in an evaluation phase, under a clinical validation protocol with veterinary review.
It is a decision support tool and never replaces a veterinarian's examination, diagnosis or prescription.
Acceptable use
You agree to use the service within the framework set by the rules applicable to your activity, and not to attempt to access data that is not intended for you.
Any attempt at unauthorised access, disruption of the service or resale of access without authorisation may lead to suspension of the account concerned.
Availability and changes
FermaTrack is a service under continuous development: features may be added, changed or removed in order to improve the app. Occasional maintenance interruptions remain possible.